We want you to be 100% happy with your purchase! If you are not satisfied with a product, we are here to help.
Key Policy Details:
- 15-Day Limit: You can request a return or exchange within 15 days of receiving your order.
- Product Condition: For an exchange, the product must be at least 95% full (mostly unused).
- Processing Time: We handle all requests quickly, usually within 7 to 14 working days.
Delivery Charges:
- Original Delivery Fee: The delivery charges from your first order are non-refundable.
- Exchange Delivery Fee: Customers must pay the delivery charges for sending and receiving exchanged items.
- Damaged Items: If the product is damaged or leaking when you receive it, we will pay all delivery charges for the replacement.
How to start a Return or Exchange?
It’s simple! Just send us a message on
WhatsApp: 0309-9802945